Integrate
Milliman Integrate subprocessors
This list identifies the subprocessors, their locations, and their use for processing personal data in relation to the services delivered by Milliman for the Integrate platform.
Milliman Affiliates Acting as Subprocessors
| Subprocessor Entity | Brief Description of Processing | Location of Processing |
|---|---|---|
| Milliman India Pvt. Ltd | Support services, management of security incidents, monitoring of the Integrate solution for anomalous activity within the underlying infrastructure, quality assurance testing, development, configuration and deployment of the Integrate solution. | New Delhi, India |
| Milliman Services ULC | Actuarial support services and Client project engagement as determined by Milliman and the Client. Access is provided to Client Data within specific Integrate environments, as determined by the respective Statement of Works. | Ontario, Canada |
| Milliman SAS | The use of the software Chess (now renamed Milliman Economic Scenario Generator) professional addresses and names. The development of the Milliman Mind Application. | Paris, France |
| Milliman Pty Ltd | Actuarial support services and Client project engagement as determined by Milliman and the Client. Access is provided to Client Data within specific Integrate environments, as determined by the respective Statement of Works. | Cape Town, South Africa |
| Milliman Consultants and Actuaries SL | Actuarial support services and Client project engagement as determined by Milliman and the Client. Access is provided to Client Data within specific Integrate environments, as determined by the respective Statement of Works. | Madrid, Spain |
Milliman Subprocessors
| Subprocessor Entity | Brief Description of Processing | Location of Processing |
|---|---|---|
| Okta inc. (ex Auth0) 100 1st St Ste 600, San Francisco, CA 94105 |
Auth0 Inc. provides authentication services involving the access and use of Client employees’ email addresses and IP addresses. For EU Clients: The Data is stored within the EEA. Auth0 Inc. may involve its own Sub-processors within and outside the EEA. For US Clients: The Data is stored within the US |
For EU Clients: Frankfurt, Germany Dublin, Ireland For US Clients: US, Virginia US, Oregon |
| Microsoft Corporation (Azure) One Microsoft Way Redmond, WA 98052 |
Compute for Azure execution profiles used for processing data uploaded by the Client. Data should only include pseudonymized Data including policy number, date of birth, gender, and underwriting class. Data is not stored permanently in this region, is transferred back to the primary hosting region, and deleted once processed. | For All Clients: East US2, Virginia East US3, Georgia North Central US, Illinois South Central US, Texas West US, California West US2, Washington State West US3, Arizona West Central US, Wyoming Canada Central, Toronto Canada East, Quebec North Europe, Ireland West Europe, Netherlands UK West, Cardiff UK South, London Sweden Central, Gavle Spain Central, Madrid Poland Central, Warsaw Italy North, Milan Germany West Central, Frankfurt France Central, Paris Australia Central, Canberra Australia East, New South Wales Australia Southeast, Victoria |
| Microsoft Corporation (Azure) One Microsoft Way Redmond, WA 98052 |
The Integrate environment’s cloud applications and underlying infrastructure are stored within these regions including disaster recovery services. This includes both Client employees’ Data (name, work email address, IP address) and Client Data uploaded to Integrate (policy number, date of birth, gender, and underwriting class). | For EU Clients: North Europe, Ireland West Europe, Netherlands For US Clients: West US, California East US, Virginia |
| Microsoft Corporation (SharePoint) One Microsoft Way Redmond, WA 98052 |
SharePoint data is stored within Microsoft’s Global Geography Region 1 for EU clients, and Global Geography region 3 for US clients | For EU Clients: Austria Finland France Ireland Netherlands Sweden For US Clients: United States Brazil Chile Mexico |
| Cloud Software Group, Inc. (ShareFile) (ex.Citrix) 851 Nw 62nd St, Fort Lauderdale, FL |
File sharing platform used to necessitate file exchange between Milliman and their clients. | For EU Clients: Dublin, Ireland For US Clients: Virginia, United States |
| Avertium Knoxville, 1431 Centerpoint Blvd, Suite 150, United States |
Security monitoring of the Integrate infrastructure. Will include email and IP address of the Client’s employees. | USA Mexico |
| ZenDesk, Inc. 181 S. Fremont St., San Francisco, CA |
Zendesk records the email and IP address of the Client’s employees to enable communication between the Client and Milliman support staff. Zendesk may have access to Data supplied by the Client within the context of the support request. |
For EU Clients: Dublin, Ireland Germany, Frankfurt UK, London For US Clients: US, Virginia US, Ohio US, Oregon |
| FreshWorks Inc. 2950 S. Delaware Street, Suite 201, San Mateo, CA 94403 |
FreshWorks records the email and IP address of the Client’s employees to enable communication between the Client and Milliman support staff. FreshWorks may have access to Data supplied by the Client within the context of the support request. | US EU |
Change Log
| Date | Description |
|---|---|
| June 5, 2025 | Added addresses details to subprocessors list. |
| Feb. 11, 2025 | Added additional Microsoft Azure regions for compute processing. |
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